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Technical Support - Online Resources
Win2003 Shared Hosting
Downloadable
User Guide - Click
Here
Linux Shared Hosting
Control Panel Tutorial Series (Macromedia Flash Required)
| Index |
Description |
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| 1 |
Creating a POP email account |
Watch movie |
| 2 |
Creating a default (catchall) email account |
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| 3 |
Creating an email account in Outlook Express |
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| 4 |
Creating an autoresponder |
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| 5 |
Creating a subdomain |
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| 6 |
Creating custom error pages |
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| 7 |
Password protecting a directory |
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| 8 |
Creating a MySQL database |
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| 9 |
Managing a MySQL database in PHPMyAdmin |
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| 10 |
Installing FrontPage extensions |
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| 11 |
Using File Manager |
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| 12 |
Using Index Manager |
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| 13 |
Enabling Hotlink Protection |
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| 14 |
Redirecting a URL |
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| 15 |
Redirecting mail |
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| 16 |
Changing control panel password |
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| 17 |
Creating an add-on domain |
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| 18 |
Creating an FTP account |
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| 19 |
Backing up your site |
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| 20 |
Using WebMail |
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Note: Macromedia Flash Player is required to view the above
tutorials. 
You
can also view the online non-flash version of our manual by
clicking here.
Technical Support - Contact
Note: For
domain name related issues (e.g. updating of nameservers),
please email your request directly to nic@sgdomain.com
24x7 Support Ticket System
Note: An auto generated email containing your ticket tracking number, will be issued immediately upon your submission. Should you not receive this tracking number, please ensure that the email address you have used to contact us is valid or your mailbox is not full. A response will be provided by our support team within 2hrs upon receipt of your ticket.
E-mail: support@sgdomain.com
Alternatively, click here to submit a support ticket online.
Technical Phone Support
Mon - Fri (0900 - 1800hrs GMT +8)
Phone: (+65) 6272 7611 (option 3)
Fax: (+65) 6272 8829
Account Management
To access
the control panel for managing your Website and email,
please use the link http://yourdomain.com/cpanel.
Replace yourdomain.com with your own domain name.
To access
the domain name management panel, where you can update
the ownership, admin contact, nameservers and other aspects
of your domain name, please click
here.
If you wish
to upgrade/downgrade/cancel your hosting plan or change your
billing cycle and payment method, please fill up the form
here.
Billing Management
To access
the online billing system where you can view/print
out your invoices and make payment online, please click here.
Our preferred
payment methods are Credit Card, GIRO, Check, Money Order,
Cashier's Order and Cash.
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